Frequently Asked Questions

Everything you need to know about your Saint Kaizen experience.

How long does shipping typically take?

Orders are processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare fit, as our pieces range from slim to oversized cuts.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your garments ethically produced?

Yes, sustainability and ethics are core to Saint Kaizen. We partner exclusively with manufacturers who provide fair wages and safe working conditions, using premium, long-lasting materials.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.